Privacy Policy
Party responsible for the processing of the personal data
Netgen Entertainment SRL, with registered office at Clos des Cerisiers 59, 7850 Enghien, Belgium; hereafter referred to as "Playorium" / "Netgen Entertainment" / "we".
Legal basis
Playorium processes this personal data in accordance with the Act of 30 July 2018 on privacy protection with regard to the processing of personal data and the General Data Protection Regulation (GDPR).
Purposes of data processing
Playorium processes your personal data for the following purposes:
- To deliver goods and services to you;
- To offer you the opportunity to register an account;
- To inform you about relevant offers and actions, provided that you have given your consent for this (newsletters, etc.);
- Playorium analyzes your behavior in order to evolve the application or any service offered by Netgen Entertainment.
Which personal data are processed by Playorium?
As part of our services, Playorium processes some personal data. Below is an overview of all the personal data Playorium processes:
- First and last name
- Gender
- Birthdate
- Address details
- Nationality
- E-mail address
- Data relating to your activity on our digital services
- IP address
- Web browser and device type
- Gamertag
How long do we store your personal data?
Playorium will never store your personal data longer than absolutely necessary to realize the purposes for which your data has been collected.
Personal data of persons under 13 years old
Playorium never knowingly processes personal data of users under 13 years old. Only by exception if the users have permission of their parents or legal guardian. However, Playorium cannot guarantee the control of a user's age and will make assumptions based on the information provided by the user.
If you are convinced Playorium has collected personal data of a user under 13 years old without this consent, please contact us at [email protected].
Sharing personal data with third parties
Playorium will only share your personal data with third parties if you have given Playorium consent to do so or if this data is absolutely necessary to be able to deliver our goods and services.
View, modify or remove personal data
You have the right to view, modify or remove your personal data. You can send a request for consultation, correction or removal to [email protected]. Netgen Entertainment will respond as quickly as possible, ultimately within 30 days.
Cookies
Mandatory cookies
| Cookie name | Description |
|---|---|
| PlayoriumGDPR | The cookie is used to record whether or not the user has consented to the use of cookies. It does not store any personal data. |
| __cfduid | The cookie is set by Cloudflare. The cookie is used to identify individual customers behind a shared IP address and apply security settings per customer. It does not correspond to any user ID in the web application and does not store any personally identifiable information. |
| wp_wpml_current_language | This cookie is only used to distinguish the language you use on our services. |
Non-mandatory cookies
These cookies are only set after your consent through the cookie management tool.
| Cookie name | Description |
|---|---|
| _pk_ref* | The cookie is created and read by the audience analysis tool. |
| _pk_id* | This cookie is created and read by the audience analysis tool. |
| _pk_ses* | This cookie is created and read by the audience analysis tool. |
| _pk_cvar* | This cookie is created and read by the audience analysis tool. |
| test_cookie | This cookie is set by Google DoubleClick to determine whether the user's browser supports cookies. |
| IDE | This cookie is set by Google DoubleClick to provide ad delivery or retargeting. |
| _fbp | This cookie is set by Meta (Facebook) to serve ads when they are on Facebook or a digital platform powered by Meta advertising after visiting this website. |
| fr | This cookie is set by Meta (Facebook) to show relevant ads to users and to measure and improve the ads. The cookie also helps track user behavior on the web on sites that have a Meta pixel or Meta social plugin. |
| _clsk | This cookie is set by Clarity to store and combine pageviews by a user into a single session recording. |
| _clck | This cookie is set by Clarity to store a unique user ID. |
| SRM_B | This cookie is installed by Microsoft Bing. |
Other third-party cookies
We use third-party service providers, like Freshworks Inc ("Freshworks"), to enable interaction with you on our website and/or our product. As a data processor acting on our behalf, Freshworks automatically receives and records certain information of yours like device model, IP address, the type of browser being used and usage pattern through cookies and browser settings. Freshworks performs analytics on such data on our behalf which helps us improve our service to you. You can read about the cookies Freshworks sets in their cookie policy.
Change my cookie settings
You can change your cookie settings at any time via the cookie management panel.
Adjustments of the Privacy Policy
Playorium is able to modify this Privacy Policy. Changes may be applied as Playorium evolves. We will keep you informed through an announcement on the App or by email.
Contact details
Questions concerning this Privacy Policy can be directed to [email protected].
