You must first have an account. Then you can select the tournament you are interested in. There are 2 ways to join a tournament:
You got a voucher to enter a paid tournament for free, here's how to use it! When you click on registration in the tournament you want to join, you will get a window that asks you for confirmation. You must then click on Apply Voucher, you will then have the possibility to put the voucher you received by email before. After encoding the voucher you received, simply click on Join Tournament ### I have cancelled my participation in the tournament, is my voucher still valid? Good news, if you cancelled your participation in the tournament before the 30 minutes before the start of the tournament, your voucher remains valid for another tournament!
Check-in is not required for tournaments with a paid entry. However, for tournaments with paid entries, you can unregister up to 30 minutes before the tournament starts.
For free tournaments, it is mandatory to make a check-in for tournaments with bracket, group phase + bracket and championship. It is not mandatory for Time Trials tournaments (often used for simracing tournaments, etc.).
The check-in is mandatory 30 minutes before each tournament. The check-in serves to validate your participation. The check-in open automatically. Once the check-in is open, it is no longer possible to join the tournament.
Don’t worry, you will receive an email reminding you of this. PS: it is possible that the email will arrive in spam (ex: Outlook.com/msn.com/live.com).
Check-in from the tournament page
In the tournament information it is possible to check which players have checked-in or not. To do this you have to go to the participants tab. Players with a green ball have check-in, players with a red ball do not have check-in. Here is an example:
It is no longer possible to validate your participation.
It is necessary to open a ticket at the support desk and ideally contact the admins via the tournament discord in order to solve the problem
In the tournament information, you will find My Matches after the bracket (or grouping) has been generated.
Example in pictures :
It is not possible that your opponent does not have a game account on the platform (PlayStation, Xbox, Steam, etc.) during the tournament. However, if the game account is not correct and/or missing, you can call an admin directly via the chat.
Please call an admin only when necessary.
In the conversation with your opponent, you can directly call an admin directly from the match room. (see screenshot below). You will then receive a confirmation that the admin has been called. Wait a few minutes for the admin to join the conversation.
The admin sees the whole conversation (even before your request)
In the room of your match, you will have the possibility to send the score as well as a screenshot with the proof (not mandatory but recommended).
You must then send your result via the send button.
For offline tournaments, please give your score to the admin at the event.
Before you start, it’s important to know that you can change your time the same way you send it!
This means that you can change your time during the competition if it improves! First choose the game and tournament you want to play.
Here is the procedure in pictures :
Choose my laps in the tournament menu, you will then get directly the interface to send your score and your screenshot. Encode the time you made and send your screenshot and send it. If your time is put on Pending, it’s OK! You now have to wait for an admin to validate your time.
You must go to the match room of your match.
In the match room, you will get a pending when the match is waiting to be confirmed. You have 5 minutes to confirm or reject the result. You must make your decision by clicking on "Score review", a pop up window will open.
For offline tournaments, please give your score to the admin at the event.
In the tab my matches, you have the possibility to contest your result whether it is already validated or not.
Attention, the contest is only possible during 5 minutes after your opponent has encoded the result and 5 minutes after the automatic validation (or by the admin) has validated it.
To contest the result, it is necessary to click on "report result" (see screenshot below)
Thereafter, a popup will open. Please put the reason for your contest and click on send.
The admin will receive the challenge and make a decision within 3 minutes. You can also reach the Discord in order to speak to him directly.
For offline tournaments, it is necessary to go to the tournament admin and explain the situation.